Hire a Reliable & Experienced AI-Powered Chatbot Development Company

Improve Customer Engagement, Increase Efficiency, and Boost Sales with Conversational AI That Delivers 24/7 Instant Support

  • Reach your goals supported by a 400+ person team of Developers, Architects & Analysts, Data Engineers, and Data Scientists.
  • Enterprises & Scaleups in the Financial, Industrial, Consumer, Entertainment, and Technology sectors rely on our team.
  • European and American clients ensure operational excellence with us as a remote European nearshore partner HQ'ed in Poland.
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AI-Powered Chatbot Development
Logo ITMAGINATION Client BNP ParibasParamount LogoDanone LogoCredit Agricole ITMAGINATION Client
Orange ITMAGINATION ClientDNB (Danske Bank) ITMAGINATION ClientEurofins ITMAGINATION ClientGenerali Insurance ITMAGINATION ClientLogo ITMAGINATION Client Hochland
mBank ITMAGINATION ClientPayU ITMAGINATION ClientCD Projekt Red  ITMAGINATION ClientCashback World ITMAGINATION Client

AI-Powered Chatbot Development Services Tailored for Enterprises

OpenAI API / ChatGPT
Semantic Kernel
LangChain
Llama

Enhanced Customer Engagement

Custom chatbot solutions can improve customer engagement by providing personalized and interactive experiences, leading to increased customer satisfaction and loyalty.

24/7 Availability

Custom chatbot solutions provide 24/7 availability, enabling immediate response to customers' queries, reducing wait times, and improving customer experience.

Increased Efficiency

Custom chatbot solutions can handle multiple conversations at once, automating repetitive tasks and freeing up staff to focus on more complex issues, resulting in increased efficiency of customer service and support teams.

Cost Savings

Custom chatbot solutions reduce the cost of customer service and support by automating repetitive tasks, enabling businesses to save money, and allocate resources to other areas of their operations.

Improved Lead Generation

Custom chatbot solutions can initiate conversations with potential customers, provide them with relevant information, and guide them through the sales funnel, leading to an increase in lead generation.

Increased Sales

Custom chatbot solutions can provide personalized product recommendations, guide customers through the purchase process, and improve the overall customer experience, leading to increased sales.

Data Collection

Custom chatbot solutions can collect valuable data on customer preferences and behavior, providing businesses with insights to improve products and services, and make informed decisions.

Brand Awareness

Custom chatbot solutions can reflect a brand's personality and voice, providing an opportunity to increase brand awareness and loyalty, and differentiate the business from competitors.

Multilingual Support

Custom chatbot solutions can provide support in multiple languages, making it easier to reach a global customer base, and improve customer experience for non-native speakers.

Scalability

Custom chatbot solutions can be easily scaled to handle increased traffic and demand, allowing businesses to grow and expand without the need for additional staff, resources, or cost.

Testimonials

See what some of our clients have to say

David McGowan
SVP, CIO of Global Commercial Services. Previously CTO at Kabbage, Acquired by American Express
"Kabbage’s (Acquired by American Express) partnership with ITMAGINATION has been instrumental in completing our goals across numerous major projects."
Logo ITMAGINATION Client BNP Paribas
Małgorzata Dąbrowska
Chief Operating Officer & Board Member
"ITMAGINATION has been cooperating with BNP Paribas since 2012, completing many initiatives with the bank, providing and implementing software that was developed especially for our needs."
Dorota Poniatowska-Mańczak
Chief Innovation Officer
"We have been cooperating with ITMAGINATION since 2016. The main project created by ITMAGINATION for our company was implemented very quickly – in only 13 months."
Logo ITMAGINATION Client Hochland
Robert Pernak
Pricing Manager
"ITMAGINATION's team clearly understands our needs, have top-notch expertise both in our sector (FMCG), as well as the technologies used - Business Intelligence Data Warehousing."
Luma Financial Technologies Logo
David Wood
Managing Director
"ITMAGINATION's team was able to understand our business needs and set up a development team quickly and to a high quality."
Armadillo.one Logo
Michael Wolf
Chief Technology Officer (CTO)
"The  team has been great to work with, they are direct communicators, open to  feedback and work hard to build a great product."

Our experts help clients accelerate digital innovation to achieve their technical and business goals

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B&G Intelligence

GenAI-Powered Legal Research Assistant

MindLocke is a GenAI-Powered Legal Research Assistant, designed & developed to aid legal professionals in the Netherlands. It efficiently assists in Legal Discovery & Research and provides quick access to relevant laws and jurisprudence – all in a highly secure environment. Developed for B&G Intelligence, a Dutch LegalTech startup.

Tikkurila

IoT Predictive Maintenance & Self-service BI Platforms

Tikkurila optimizes production & maintenance costs and reduces machine downtime by developing an IoT Predictive Maintenance platform. The ITMAGINATION team also developed a Self-Service BI Platform to assure continuous reporting during and after a new ERP rollout in the entire organization.

KISSPatent

Smart Patent Platform Development

KISSPatent enhanced its web application with AI/ML-driven features, including an automated patent search engine and innovation scoring, helping users bring ideas to market more efficiently.
What happens after you contact us?

Our 5-Step Process

Contact us to dive deeper together into your business, challenges, and goals.

Discovery Call

We’ll schedule a call to understand your needs, challenges, and goals. If you'd like to directly dive into technical details, let us know in the form!

Technical Call(s) & Solution Design

Together, we define the solution and refine the approach to fit your needs. Whether we start with a PoC or a full project scope, our goal is to ensure the solutions you build match your business needs.

Tailored Proposal

After the initial call and further technical calls, our experts analyze your requirements and prepare a customized project & solution proposal.

Agreement & Onboarding

Once we align on the details, we finalize the agreement and introduce your dedicated team.

Project Kickoff

We set clear goals, align expectations, and start bringing your solution to life. With Agile methodologies, we stay flexible and responsive to your evolving needs.

Partners & Certifications

ISO 9001 ITMAGINATIONISO-IEC 27001:2013 ITMAGINATION

16+

Years On The Market

550+

Successful Projects

5+ Years

Avg. Client Tenure

400+

People On Board

90th

Percentile NPS

4.7 Stars

Glassdoor Rating

Not sure whether there's a fit before committing to a call? We totally understand and we've got you covered.

FAQs

Frequesntly Asked Questions About AI-Powered Chatbot Development Services

Where are you located?

ITMAGINATION is based in the heart of Europe in Poland.

Our headquarters is located in Poland in Warsaw's city center, but we are a remote-first company where our team works from 20 countries across the European Union.

Let's Talk About Your Project!

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We will call you or send you an email soon to discuss the next steps.
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Have an RFP or issues viewing the form?
Please reach out to us at marketing@itmagination.com
Maciej Gos
Chief Architect
ITMAGINATION LinkedIn
Lidiia Tkachenko
Senior Client Partner
ITMAGINATION LinkedIn

Our Team Is Trusted By

Logo ITMAGINATION Client BNP ParibasDanone LogoLogo ITMAGINATION Client HochlandParamount LogoOrange ITMAGINATION ClientSantander ITMAGINATION ClientCredit Agricole ITMAGINATION ClientSkanska ITMAGINATION CustomerDNB (Danske Bank) ITMAGINATION ClientGreenlight ITMAGINATION Customer / Client