Hire a Reliable & Experienced AI-Powered Chatbot Development Company

Improve Customer Engagement, Increase Efficiency, and Boost Sales with Conversational AI That Delivers 24/7 Instant Support

  • Reach your goals supported by a 400+ person team of Developers, Architects & Analysts, Data Engineers, and Data Scientists.
  • Enterprises & Scaleups in the Financial, Industrial, Consumer, Entertainment, and Technology sectors rely on our team.
  • European and American clients ensure operational excellence with us as a remote European nearshore partner HQ'ed in Poland.
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AI-Powered Chatbot Development
Logo ITMAGINATION Client BNP ParibasParamount LogoDanone LogoCredit Agricole ITMAGINATION Client
Orange ITMAGINATION ClientDNB (Danske Bank) ITMAGINATION ClientEurofins ITMAGINATION ClientGenerali Insurance ITMAGINATION ClientLogo ITMAGINATION Client Hochland
mBank ITMAGINATION ClientPayU ITMAGINATION ClientCD Projekt Red  ITMAGINATION ClientCashback World ITMAGINATION Client

AI-Powered Chatbot Development Services Tailored for Enterprises

OpenAI API / ChatGPT
Semantic Kernel
LangChain
Llama

Enhanced Customer Engagement

Custom chatbot solutions can improve customer engagement by providing personalized and interactive experiences, leading to increased customer satisfaction and loyalty.

24/7 Availability

Custom chatbot solutions provide 24/7 availability, enabling immediate response to customers' queries, reducing wait times, and improving customer experience.

Increased Efficiency

Custom chatbot solutions can handle multiple conversations at once, automating repetitive tasks and freeing up staff to focus on more complex issues, resulting in increased efficiency of customer service and support teams.

Cost Savings

Custom chatbot solutions reduce the cost of customer service and support by automating repetitive tasks, enabling businesses to save money, and allocate resources to other areas of their operations.

Improved Lead Generation

Custom chatbot solutions can initiate conversations with potential customers, provide them with relevant information, and guide them through the sales funnel, leading to an increase in lead generation.

Increased Sales

Custom chatbot solutions can provide personalized product recommendations, guide customers through the purchase process, and improve the overall customer experience, leading to increased sales.

Data Collection

Custom chatbot solutions can collect valuable data on customer preferences and behavior, providing businesses with insights to improve products and services, and make informed decisions.

Brand Awareness

Custom chatbot solutions can reflect a brand's personality and voice, providing an opportunity to increase brand awareness and loyalty, and differentiate the business from competitors.

Multilingual Support

Custom chatbot solutions can provide support in multiple languages, making it easier to reach a global customer base, and improve customer experience for non-native speakers.

Scalability

Custom chatbot solutions can be easily scaled to handle increased traffic and demand, allowing businesses to grow and expand without the need for additional staff, resources, or cost.

What our clients say

David McGowan
SVP, Chief Information Officer (CIO) of Global Commercial Services. Previously CTO at Kabbage, Acquired by AmEx
"Kabbage’s (Acquired by American Express) partnership with ITMAGINATION has been instrumental in completing our goals."

ITMAGINATION has helped support our internal engineering teams implement numerous major projects and features for Kabbage.

Their project managers and software engineers were able to quickly learn our domain processes and technologies to immediately provide value. We recommend ITMAGINATION as a professional provider of Software Engineering services.
What sets our relationship apart is the partnership approach; it's not just about staff augmentation. Over the past 1.5 years, we've built a level of trust that allows us to work seamlessly, with ITMAGINATION adapting well to our internal processes and holding professional weekly meetings to ensure our cooperation is on track.

For anyone looking to partner with a technology firm, my advice would be to focus on reliability and the ability to provide the right talent pool and expertise - this is something that ITMAGINATION has done for us time and time again as a reliable technology partner.
Dennis Priess
Head of Mobile Engineering & QA
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Małgorzata Dąbrowska
RB/PF IT Line Managing Director
"We fully recommend ITMAGINATION as a trustworthy business partner and creator of dedicated IT solutions."

ITMAGINATION has been cooperating with BNP Paribas since 2012. The company has completed many initiatives with the bank, providing and implementing software that was developed especially for our needs.

Over the course of multiple projects, ITMAGINATION proved itself as a professional partner.
Dorota Poniatowska-Mańczak
Chief Innovation Officer
"ITMAGINATION has a professional team that delivers high-quality software."

We recommend ITMAGINATION as a trustworthy business partner and creator of dedicated IT solutions.

The main project created by ITMAGINATION for our company was implemented very quickly – in only 13 months.

We have been cooperating with ITMAGINATION since 2016. Among other services, we have hired out the company's technology consultants for our needs.
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Robert Pernak
Pricing Manager
"ITMAGINATION was an effective and reliable partner with extensive experience in the field."

ITMAGINATION was invited to participate in the RFP process which they won after showing that they clearly understand our needs, have top-notch expertise both in our sector (FMCG), as well as the technologies used (BI and Data Warehousing) and their pricing model is optimal.

They had a very persuasive way of communicating proposed solutions.
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David Wood
Managing Director
"ITMAGINATION's team was able to understand our business needs and set up a development team quickly and to a high quality."

Thanks to ITMAGINATION’s flexibility and professionalism, we were able to onboard their developers quickly and start cooperation within only a few weeks after we reached out to them.

We have a true partner relationship, and we trust their expertise. They efficiently support work on our platform and help us release new features quickly and reliably.
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Michael Wolf
Chief Technology Officer (CTO)
"The  team has been great to work with, they are direct communicators, open to  feedback and work hard to build a great product."

We are very in sync about how  to improve the team and our processes. It has been very refreshing to partner  with ITMAGINATION to build up our backlog of things to do and to prioritize  together.

Involvement and engagement by the ITMAGINATION leadership team has  been great. They set up structured check-ins with our company leadership, and  have kept us constantly looped in on the team’s progress.
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Our experts help clients accelerate digital innovation to achieve their technical and business goals

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Tikkurila

IoT Predictive Maintenance & Self-service BI Platforms

Tikkurila optimizes production & maintenance costs and reduces machine downtime by developing an IoT Predictive Maintenance platform. The ITMAGINATION team also developed a Self-Service BI Platform to assure continuous reporting during and after a new ERP rollout in the entire organization.

KISSPatent

Smart Patent Platform Development

KISSPatent enhanced its web application with AI/ML-driven features, including an automated patent search engine and innovation scoring, helping users bring ideas to market more efficiently.
What happens after you contact us?

Our 5-Step Process

Contact us to dive deeper together into your business, challenges, and goals.

Discovery Call

We’ll schedule a call to understand your needs, challenges, and goals. If you'd like to directly dive into technical details, let us know in the form!

Technical Call(s) & Solution Design

Together, we define the solution and refine the approach to fit your needs. Whether we start with a PoC or a full project scope, our goal is to ensure the solutions you build match your business needs.

Tailored Proposal

After the initial call and further technical calls, our experts analyze your requirements and prepare a customized project & solution proposal.

Agreement & Onboarding

Once we align on the details, we finalize the agreement and introduce your dedicated team.

Project Kickoff

We set clear goals, align expectations, and start bringing your solution to life. With Agile methodologies, we stay flexible and responsive to your evolving needs.

Partners & Certifications

ISO 9001 ITMAGINATIONISO-IEC 27001:2013 ITMAGINATION

16+

Years On The Market

550+

Successful Projects

5+ Years

Avg. Client Tenure

400+

People On Board

90th

Percentile NPS

4.7 Stars

Glassdoor Rating

Not sure whether there's a fit before committing to a call? We totally understand and we've got you covered.

FAQs

Frequesntly Asked Questions About AI-Powered Chatbot Development Services

Where are you located?

ITMAGINATION is based in the heart of Europe in Poland.

Our headquarters is located in Poland in Warsaw's city center, but we are a remote-first company where our team works from 20 countries across the European Union.

Let's Talk About Your Project!

Maciej Gos
Chief Architect
ITMAGINATION LinkedIn
Lidiia Tkachenko
Senior Client Partner
ITMAGINATION LinkedIn
Hisham Itani
Client Partner
ITMAGINATION LinkedIn

Our Team Is Trusted By

Logo ITMAGINATION Client BNP ParibasDanone LogoLogo ITMAGINATION Client HochlandParamount LogoOrange ITMAGINATION ClientSantander ITMAGINATION ClientCredit Agricole ITMAGINATION ClientSkanska ITMAGINATION CustomerDNB (Danske Bank) ITMAGINATION ClientGreenlight ITMAGINATION Customer / Client
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Please reach out to us at marketing@itmagination.com