Onboarding new customers is the first step in the entire relationship. The onboarding process should be fast, seamless and as easy as possible, but in reality it is too difficult and time-consuming to use with customers that are likely to walk away. Customers want their first interaction with a company to be simple and require minimal data entry. We recommend digitizing paper-based processes, which reduces customer acquisition costs (CAC) and decreases average time to onboard a new customer, by implementing ITMAGINATION Digital Onboarding.
A digital bank knows its customers and communicates quickly and effectively with them, dealing with them on a highly individual basis and using data provided by what ITMAGINATION calls Behaviolytics® – a business concept that’s based on real-time data analysis and a sophisticated analytical platform.
Today people have to use multiple platforms before they meet their needs in such areas as holidays, real estate, vehicles, entertainment and receive suitable financing offers. In fast paced world people expect short and intuitive process followed by an interesting and comprehensive offer that meets their expectations, is adapted to their habits, financial situation and is delivered on time. The answer to these needs is ITMAGINATION’s Digital Banking Platform that takes care of the customers in multiple areas. Based on Behaviolytics® - a real time data analytics of customer’s behavior, Digital Banking Platform provides an accurate action (NBA) or an offer (NBO) to fulfill customers’ needs and proposes appropriate financing options
The upcoming General Data Protection Regulation (GDPR) creates a new set of issues for businesses to deal with. ITMAGINATION’s solution is the Personal Data Protection (PDP) system, a scalable approach that’s attractive to both small businesses and large organizations with complex IT architecture.
Carsharing can be an ideal solution for individual and business customers alike. Whatever your needs, ITMAGINATION and 4Mobility will adapt to you and provide modern, flexible transportation that’s tailored to your current needs and capabilities.
The next few years will be important ones for the banking industry. To meet the challenges that we anticipate, ITMAGINATION proposes what we call the Digital Bank – a financial services company that operates in a 100% digital environment, supported by what we’ve identified as the four pillars of a digital bank – data management, a modern frontend, Cloud computing, and security.
CLIO is a unique, process-driven platform that helps financial organizations tackle their challenges by integrating and blending data to create a complete picture. CLIO provides full data governance support, provides for the regular testing of data quality based on defined control algorithms and reconciliations, and manages incidents related to data quality and implementing client-defined data quality KPIs.
The importance of data to a modern organization is no longer in doubt, but can there be too much of a good thing? What is there to do when there are simply too many sources of data for existing systems to handle? ITMAGINATION’s Data Acquisition Platform is the answer.
For a modern organization, data is more valuable than air. ITMAGINATION’s Modern Data Platform lets our clients easily plan and define information and data strategies, design bespoke modern data platform architectures for individual needs, and prepare roadmaps for the monetization of Big Data platforms.
Is it possible to create an innovative atmosphere in an institution that resists change? At ITMAGINATION, we not only believe that it is, but we’re confident that the answer lies in an innovation strategy that’s based on tools, processes, and methodologies that will help take your business to the next level.
Is it possible to create the right climate for innovation in an institution that resists change? At ITMAGINATION, we not only believe that it is, but we’re confident that the answer lies in the concept of Innovation as a Service (IaaS). Simply put, IaaS means developing and deploying an innovation strategy with help of ITMAGINATION’s experts that’s based on tools, processes, and methodologies that will help take your business to the next level.
Large institutions are conservative by nature. They tend to:
Maintain a strong focus on stability
Engage in predictable patterns of business
Require that their employees believe in a strict set of rules for running the business
Aim for a stabilized IT environment
Are all about disruption
Need to fail in order to succeed
Challenge and negate current business models
Think of it as working in an agile “Startup Mode” – but without being or buying a startup. By doing so, you give your employees and your customers the best of both worlds – the freedom to break down barriers and think outside the box, but in a stable environment that’s supported by proven processes.
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